Privacy Policy

FIT4 Privacy Policy

At FIT4, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Who We Are

FIT4 connects customers with partner clinics across the UK to provide 3D-printed orthotics. FIT4 acts as a facilitator and does not directly manufacture or sell orthotics.

2. Data We Collect

When you use our website, we may collect the following information:

  • Personal Information: Your name, email address, phone number, and any other details you provide through the contact form.

  • Technical Information: Your IP address, browser type, and details about your visit to our website (e.g., pages viewed, time spent).

3. How We Use Your Data

We use your data for the following purposes:

  • To connect you with the closest participating clinic based on your location.

  • To communicate with you regarding your inquiry or request.

  • To improve our website and user experience.

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Sharing

We share your information with partner clinics to facilitate the provision of 3D-printed orthotics. These clinics are independently responsible for handling your data in accordance with their privacy policies.

5. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct any inaccuracies in your data.

  • Erasure: Request the deletion of your data where applicable.

  • Restriction: Limit how we use your data in certain circumstances.

  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

FIT4 Email: support@fit4uorthotics.com